PRIVACY POLICY

Last Updated: August 2026

Graeme Shipton Fine Art ("we," "our," or "us") is committed to protecting your privacy and handling your personal data with transparency and care. This policy explains how we collect, use, and share information when you visit www.graemeshipton.com or make a purchase.

1. Information We Collect & How We Collect It

We collect personal information through the following touchpoints on our website:

  • Print Purchases & E-Commerce: When you buy a print, we collect your name, email address, billing address, shipping address, and order details. Payment transactions are processed securely via our e-commerce platform (Squarespace) and payment processors (Stripe/PayPal); we never see or store your full card details.

  • Email Newsletter: When you opt into our newsletter via our website forms, we collect your name and email address through Squarespace Email Campaigns.

  • Contact Forms: When you submit an inquiry through our contact form, your submission (name, email, and message) is securely processed and routed to us via Google Services (Google Workspace/Forms).

  • Website Analytics & Cookies: Squarespace automatically collects standard analytical data (IP addresses, device type, browser information, and visited pages) via cookies to help us understand site traffic and performance.

2. How We Use Your Information

We use the information we collect for the following specific purposes:

  • Order Fulfilment: Processing transactions, arranging local print production, and shipping artwork directly to you.

  • Customer Communication: Responding to contact form inquiries, providing order updates, and sending dispatch tracking links.

  • Marketing: Sending updates, field trip notes, and print release announcements to newsletter subscribers (you can unsubscribe at any time using the link at the bottom of any email).

  • Website Optimisation: Maintaining site performance and analysing general visitor trends.

3. Essential Third-Party Service Providers

We do not sell, rent, or trade your personal information. However, we share necessary data with trusted third-party providers solely to operate our business and fulfill your orders:

  • Squarespace: Hosts our website, processes e-commerce orders, stores customer records, and manages our email newsletter list.

  • Creativehub / ThePrintspace: Our specialised printing and fulfilment partner. When you order a print, your name, delivery address, and order details are passed to Creativehub so they can print, frame, and ship your order directly from their local print labs (UK, EU, or US).

  • Google: Processes and delivers contact form messages directly to our email inbox.

4. Data Security & Storage

Your personal information is stored securely across our provider infrastructure. Data transfers between our site, Squarespace, and our fulfilment partners are encrypted using standard SSL protection. We retain order data for as long as necessary to comply with accounting, legal, and tax obligations.

5. Your Data Protection Rights

Under applicable privacy regulations (including UK GDPR and EU GDPR), you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request that we rectify inaccurate or incomplete information.

  • Erasure: Request that we delete your personal information (subject to legal or accounting retention requirements).

  • Opt-Out: Unsubscribe from our marketing newsletter at any time via the "Unsubscribe" link in any email.

6. Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact us:

COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies (small text files placed on your device) to ensure core e-commerce functions work smoothly, analyse visitor traffic, and improve your browsing experience. 

  • Essential Cookies (Strictly Necessary) These cookies are required for the website to function properly. They handle core actions like keeping items in your shopping cart, processing checkout sessions via Squarespace, and protecting site security. Essential cookies do not require prior consent. 

    1. Functional & Performance Cookies Provided by Squarespace Analytics, these cookies collect anonymous data on how visitors interact with our site (e.g., page views, traffic sources, and device types). They help us understand which print collections resonate with our audience and improve site navigation. 

    1. How to Manage or Disable Cookies When you first visit www.graemeshipton.com, a cookie consent banner allows you to accept or decline non-essential cookies. You can also block or delete cookies at any time through your web browser settings. Please note that disabling essential cookies may affect checkout functionality on our store.